Documentation
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REMOTE ADMINISTRATOR6 - Administration guide
ESET
REMOTE ADMINISTRATOR6 - Virtual Appliance deployment guide
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REMOTE ADMINISTRATOR6 - Installation, Upgrade and Migration Guide
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REMOTE ADMINISTRATOR6 - Guide for Small and Medium-sized Businesses
Changelog
Version Version 6.5.34.0
- Changed: New Apache Tomcat 7.0.82 that includes fixed security vulnerabilities
- Changed: New Apache HTTP Proxy 2.4.28.0 that includes fixed security vulnerabilities
- Changed: New Mirror Tool that allows creation of mirror for ESET Endpoint Security and ESET Endpoint Antivirus 6.6
- Changed: Increased the maximum number of concurrent ESET Virtualization Security connections to 200
- Fixed: ESET Mobile Device Connector to ERA Server connectivity issues (when mobile devices were functioning correctly, however connection to ERA server was interrupted, and data in ERA Web Console was not updated)
- Fixed: Rare database write failures when the database server is overloaded
- Fixed: Increase in MultiAgent startup time
- Fixed: False MultiAgent overload report
Version 6.5.31.0
- Added: New Access Rights Management (Security Model) allowing multi-tenancy in ESET Remote Administrator (isolation of data), and more granular control over access to objects and tasks (ability to grant specific access to task types and new “use” access right)
- Added: Apple Device Enrollment Program support & expansion of Apple Mobile Device management settings (including application control)
- Added: New installers section, under “Admin” which contains all available installation packages. Live installers and SCCM/GPO deployment scripts are stored here for easy access
- Added: What´s new page for upgraded users informing them about major changes in ESET Remote Administrator 6.5
- Added: Paging functionality for main web console screens (computers / threats) & reports
- Added: “Quick links” & “Help” menus in the top bar of ESET Remote Administrator web console that feature relevant content
- Added: “Last Used Tasks” context menu option, showing the last 10 executed tasks
- Added: “Connect” context menu option, which allows the user to open a RDP to a target computer
- Added: New Status Overview section with information about “invalid objects” (not configured notifications, invalid client tasks & server tasks)
- Added: New filtering options to the “License Management” Screen (filter by license types & license flags)
- Added: Option to enter custom logo to Web console and reports, by the means of co-branding and white-labeling (for MSP users)
- Added: HASH of infected file with “first seen here” value (informs the user of when the file was present on the computer, even if it was prior to detection) added to threat details
- Added: Option to download generated reports (as PDF, PS, CSV) directly from the web console
- Added: Quarantine section with all aggregated quarantined files added to the “admin” section of the main menu
- Added: Merging of lists in policies (all lists can now be merged based on the list type, actions to “append”, “prepend” and “replace” are available)
- Added: Ability to import exclusions in policy editor for ESET Endpoint for Windows
- Added: Ability to granularly configure which statuses will be displayed locally or reported to ESET Remote Administrator
- Added: New standalone deployment tool that allows remote / silent push of all in one packages to the network
- Added: Support for IBM qRadar (logs can now be natively exported in LEEF Format, which is recognized by IBM qRadar SIEM)
- Added: Ability to generate an “offline repository” using the mirror tool (a full dump of all installers in the ESET Repository is performed)
- Added: Limited support for “subscription licenses” (it is possible to add subscription licenses, add them into created installers and use them in product activation task & software installation task)
- Changed: It is now possible to create an all-in-one installer for Windows Endpoint, File Security for Windows Server, Mail Security for Exchange & Domino and SharePoint products (6.x variants)
- Changed: Generated all-in-one installer packages now use the new product installer which is branded and clearly shows license, remote administrator server name and target group, included products and their initial configurations
- Changed: New policy flags more clearly denote not applied, applied and forced settings
- Changed: Renamed product-specific policies for better understanding (ESET Security product for Windows is now ESET Endpoint for Windows, ESET Security product for OS X & Linux is now ESET Endpoint for macOS (OS X) & Linux, ESET Security product for Android is now ESET Endpoint for Android
- Changed: Enhanced reporting / report & notifications filtering options (ability to filter reports / threats by scanner, or event type)
- Changed: Updated post-installation wizard
- Changed: Main (left) menu expands / collapses on click and icons are updated for improved recognition
- Changed: Virus Signature Database Update / Rollback task has been renamed to Module update task (together with the corresponding dynamic groups and context menu items)
- Changed: Redesigned “Client Details” screen, for better readability and easier navigation including information badges for threats / alerts & installed applications
- Changed: Client details / task executions shows the last execution time for each task on a selected client
- Changed: Deploy Agent Screen now features the option to download a standalone deployment tool and select an existing (task / or various installer options)
- Changed: Client tasks executions display the last execution / modification time for each task
- Changed: It is possible to filter by “last status” in task executions or show only computers where the task is planned
- Improved: Database redesign with increased performance (one server capable of hosting more than 200 000 computers on one physical machine, with installed webserver / web console, database server & ERA server). This generally improves product responsiveness for all customers
- Improved: Automatic deletion of computers / manual computer removal from ERA can now trigger product deactivation (license seat removal)
- Improved: It is possible to specify more report templates in the generate report task
- Improved: Inherited policies are shown when the user clicks “manage policies” on individual client computers
- Improved: Endpoint Scheduler configuration now includes all of the options from the local scheduler instance (actions after scan, ignoring exclusions…)
- Improved: It is possible to trigger “shutdown after scan” for the on-demand scan client task in ERA web console
- Improved: Ability to select security groups, for Web Control / Device Control configuration. Also, when values are saved, human readable name of the object, instead of SID is displayed (on Windows-based ERA installations only)
- Improved: Changed behavior of removing a mobile device from management, where it is possible to stop managing a task without having the mobile application installed to be able to remove it (it still does not report “success”, however it is able to delete the machine without reappearing)
- Fixed: An issue that made it impossible to install ESET Mobile Device Connector using MySQL ODBC driver version 5.1.5
- Fixed: An issue that made it impossible to upgrade Agent on OS X 10.10 using a component upgrade task
- Fixed: An issue that made it impossible to install ERA on Windows Server 2003, when a license key is added during installation
- Fixed: Inability to upgrade from EFSW 4.5 to EFSW 6.x using the ERA “software install task” because the upgrade will fail due to a necessary restart
- Fixed: When manually upgrading ESET Mobile Device Connector from version 6.1 to newer version on Windows, an error dialog is displayed
- Fixed: You cannot enroll the same device that has been previously enrolled and un-enrolled using the task "Stop managing / Uninstall ERA agent"
- Fixed: Other bug-fixes and optimizations
Version 6.4.29.0 (compared to 6.3.12.0 released on January 21, 2016)
- Added: Post installation wizard in the ERA Web Console for deploying the All-in-one package for ERA Agent, ESET product, license and policy
- Added: Support for "proxy fallback" communication, in case when configured proxy server is not reachable (for all ERA components)
- Added: Turkish and Greek localizations
- Changed: The ERA Virtual Appliance now contains a functional CentOS 7 operating system and has added the Webmin interface to perform many server management options
- Changed: “Device enrollment” task removed from Client tasks
- Improved: Agent deployment process allows you to deploy ERA Agent and ESET Endpoint at the same time by creating All-in-one installer for the Agent and Endpoints, or generating scripts for GPO/SCCM deployment (.ini files)
- Improved: License Management screen and license selection options with improved filtering and license identification for License Key, Offline File and Security Admin license types
- Improved: Policies are now grouped by product with expanding/collapsing policy categories
- Improved: Mobile Device Enrollment no longer requires IMEI to whitelist devices and now there are two enrollment options, mass enrollment using email and single device enrollment
- Improved: Redesigned "Import CSV" wizard for adding multiple mobile devices or computers
- Improved: You can now deselect individual selections after using the “select all” check box for all tables in the ERA Web Console
- Improved: Added the option to drag-and-drop entries in the ERA Web Console
- Improved: Updated the All-in-one installer Setup with improved resources (quick setup guide, Admin guide, videos), guidance (more tooltips) and functionality (installers now display the estimated install time for components) for better user experience
- Improved: SMTP setting now allows a different recipient email from the sender email when sending the test email
- Improved: Added more sections and topics to Online Help
- Fixed: Known issue when Server and Proxy cannot be started in Linux failover cluster. Issue is caused by incorrect cluster scripts shipped with the setup scripts. It can be worked around by manually replacing the cluster scripts with fixed versions (after install/upgrade). Even if the fixed cluster scripts are used, ERA Server and Proxy are not protected with SELinux policies in Linux cluster. In addition there is a minor bug in the Agent SELinux policy which makes impossible for the Agent to discover Server on the cluster nodes.
- Fixed: The wipe function doesn't work on iOS devices. As a workaround, use Client Task called Anti-Theft Actions and choose Enhanced factory reset option in Settings. This will wipe an iOS device despite the fact there isn't an apple icon indicating it can be run on iOS devices.
- Fixed: There is a spelling mistake in License Manager section of ESET Remote Administrator Web Console, where word "Business" appended to each license is misspelled as "Bussiness"
- Fixed: Other minor fixes and improvements
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