Frequently Asked Question

Malware and antivirus software

How can I scan the computer and clean viruses?

  1. Press “Start -> All Programs -> Eset -> NOD32”
  2. Click “In-depth analysis”
  3. After “In-depth analysis”, the scan will be started automatically

    Wait for scanning. All the blue and green text are normal information. Lines in red indicate viruses have been discovered. For the viruses, they could be cleaned by choosing “clean” with right mouse button. If they could not be cleaned, please follow the instruction below:

    How can I scan the computer in safe mode and clean viruses?
    https://www.eset.hk/safemode/

 

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Why ESET?

ESET has over 25 years' experience of helping people to Enjoy Safer Technology. Our software is light on hardware, but hard on malware.

Our Technology

ESET’s award-winning NOD32® Antivirus technology is at the cutting edge of digital security. It’s updated daily to keep you secure.

Free Support

Enjoy your free, industry-leading customer support locally. For technical, sales and marketing enquires dial +65 6296 4268.