Frequently Asked Questions（FAQ）
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FAQ 191：
Invalid username / password
FAQ 207：
How do I know the ESET NOD32 system works on my computer?
FAQ 209：
How to reinstall ESET NOD32?
FAQ 210：
After Installing ESET NOD32, fail to get online
FAQ 224：
My ESET NOD32 turns red, what shall I do?
FAQ 236：
How do I update ESET NOD32?
FAQ 237：
I get the message: “Server Connection Failure”, what is the problem?
FAQ 249：
Download interrupted
FAQ 252：
How can I scan the computer and clean viruses?
FAQ 267：
What precautions should I take to prevent a virus infection?
FAQ 273：
Is ESET NOD32 compatible with Microsoft Windows Vista?
FAQ 326：
How to clean NewHeur_PE virus?
FAQ 1225：
How do I use ESET Log Collector?
FAQ 1244：
How do I submit a virus, website or potential false positive sample to ESET's lab
FAQ 1378：
How do I clean a TeslaCrypt infection using the ESET TeslaCrypt decrypter?
FAQ 1685：
[ALERT7396] Legacy products startup issue
FAQ 2131：
How to use the ESET Home account to download ESET products
FAQ 2132：
How to Register the license key
FAQ 2133：
ESET Installation Steps - Windows Users
FAQ 2134：
ESET Installation Steps - MacOs Users
FAQ 2149：
How to remove a device using ESET Home
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