Frequently Asked Question

Save all open documents and exit all running applications before installing on your mobile device.

You can perform the installation from your computer via ActiveSync (or Windows Mobile Device Center in Windows Vista) or directly on the device. To download and install ESET Mobile Antivirus, please follow the steps below:

Install on your device

1. To install ESET Mobile Antivirus directly on your device, download the .cab installation file by WiFi, Bluetooth file transfer, or email attachment (its purpose is similar to that of an .msi package on your PC).
   
   Smartphone Users: http://download.eset.com/download/mobile/eset mobile antivirus_enu_sp.cab
   
   PocketPC Users: http://download.eset.com/download/mobile/eset mobile antivirus_enu_ppc.cab
   
   

   

   
   NOTE: You will need your unique username and password to download your ESET Mobile Antivirus. Please reference your confirmation email for this information.

2. After downloading, tap Start ? File Explorer to locate the .cab file. Tap the .cab file to launch the installer.
   

   
   
   Fig. 1-1

3. After the installer runs, tap Accept to agree to the End User License Agreement (EULA).
4. When the installation is finished, the installer displays a message indicating that the program was successfully installed. Tap OK to exit the installation.
   

   
   
   Fig. 1-2

5. Then, activate ESET Mobile Antivirus.
6. After activation, you can modify the program’s parameters. However, the ESET Mobile Antivirus default configuration provides the maximum level of protection against malicious programs.

Install using your computer

1. To install ESET Mobile Antivirus using your computer (i.e., Active Sync in Windows XP or Windows Mobile Device Center in Windows Vista), download and then run the installation package (.exe file) below on the computer to which your mobile device is connected.
   
   Smartphone Users: http://download.eset.com/download/mobile/eset_mobile_antivirus_enu_sp.exe
   
   PocketPC Users: http://download.eset.com/download/mobile/eset_mobile_antivirus_enu_ppc.exe
   
   

   

   
   NOTE: You will need your unique username and password to download your ESET Mobile Antivirus. Please reference your confirmation email for this information..

2. Verify that your system meets the minimum requirements for ESET Mobile Antivirus and then click Next to proceed to the dialog window containing the program’s EULA.
   

   
   
   Fig. 1-3

3. After accepting the EULA, click Finish to begin installing on your mobile device.
4. After the installation package has been copied to your mobile device, click OK to exit the installer on your computer.
   

   
   
   Fig. 1-4

5. To finish the installation, tap Accept on your device to agree to the EULA.
6. When the installation is finished, the installer displays a message indicating that the program was successfully installed. Tap OK to exit the installation.
   

   
   
   Fig. 1-5

7. Then, activate ESET Mobile Antivirus.
8. After activation, you can modify the program’s parameters. However, the ESET Mobile Antivirus default configuration provides the maximum level of protection against malicious programs.