Documentation
Changelog
Version 6.5.31.0
- Added: New Access Rights Management (Security Model) allowing multi-tenancy in ESET Remote Administrator (isolation of data), and more granular control over access to objects and tasks (ability to grant specific access to task types and new “use” access right)
- Added: Apple Device Enrollment Program support & expansion of Apple Mobile Device management settings (including application control)
- Added: New installers section, under “Admin” which contains all available installation packages. Live installers and SCCM/GPO deployment scripts are stored here for easy access
- Added: What´s new page for upgraded users informing them about major changes in ESET Remote Administrator 6.5
- Added: Paging functionality for main web console screens (computers / threats) & reports
- Added: “Quick links” & “Help” menus in the top bar of ESET Remote Administrator web console that feature relevant content
- Added: “Last Used Tasks” context menu option, showing the last 10 executed tasks
- Added: “Connect” context menu option, which allows the user to open a RDP to a target computer
- Added: New Status Overview section with information about “invalid objects” (not configured notifications, invalid client tasks & server tasks)
- Added: New filtering options to the “License Management” Screen (filter by license types & license flags)
- Added: Option to enter custom logo to Web console and reports, by the means of co-branding and white-labeling (for MSP users)
- Added: HASH of infected file with “first seen here” value (informs the user of when the file was present on the computer, even if it was prior to detection) added to threat details
- Added: Option to download generated reports (as PDF, PS, CSV) directly from the web console
- Added: Quarantine section with all aggregated quarantined files added to the “admin” section of the main menu
- Added: Merging of lists in policies (all lists can now be merged based on the list type, actions to “append”, “prepend” and “replace” are available)
- Added: Ability to import exclusions in policy editor for ESET Endpoint for Windows
- Added: Ability to granularly configure which statuses will be displayed locally or reported to ESET Remote Administrator
- Added: New standalone deployment tool that allows remote / silent push of all in one packages to the network
- Added: Support for IBM qRadar (logs can now be natively exported in LEEF Format, which is recognized by IBM qRadar SIEM)
- Added: Ability to generate an “offline repository” using the mirror tool (a full dump of all installers in the ESET Repository is performed)
- Added: Limited support for “subscription licenses” (it is possible to add subscription licenses, add them into created installers and use them in product activation task & software installation task)
- Changed: It is now possible to create an all-in-one installer for Windows Endpoint, File Security for Windows Server, Mail Security for Exchange & Domino and SharePoint products (6.x variants)
- Changed: Generated all-in-one installer packages now use the new product installer which is branded and clearly shows license, remote administrator server name and target group, included products and their initial configurations
- Changed: New policy flags more clearly denote not applied, applied and forced settings
- Changed: Renamed product-specific policies for better understanding (ESET Security product for Windows is now ESET Endpoint for Windows, ESET Security product for OS X & Linux is now ESET Endpoint for macOS (OS X) & Linux, ESET Security product for Android is now ESET Endpoint for Android
- Changed: Enhanced reporting / report & notifications filtering options (ability to filter reports / threats by scanner, or event type)
- Changed: Updated post-installation wizard
- Changed: Main (left) menu expands / collapses on click and icons are updated for improved recognition
- Changed: Virus Signature Database Update / Rollback task has been renamed to Module update task (together with the corresponding dynamic groups and context menu items)
- Changed: Redesigned “Client Details” screen, for better readability and easier navigation including information badges for threats / alerts & installed applications
- Changed: Client details / task executions shows the last execution time for each task on a selected client
- Changed: Deploy Agent Screen now features the option to download a standalone deployment tool and select an existing (task / or various installer options)
- Changed: Client tasks executions display the last execution / modification time for each task
- Changed: It is possible to filter by “last status” in task executions or show only computers where the task is planned
- Improved: Database redesign with increased performance (one server capable of hosting more than 200 000 computers on one physical machine, with installed webserver / web console, database server & ERA server). This generally improves product responsiveness for all customers
- Improved: Automatic deletion of computers / manual computer removal from ERA can now trigger product deactivation (license seat removal)
- Improved: It is possible to specify more report templates in the generate report task
- Improved: Inherited policies are shown when the user clicks “manage policies” on individual client computers
- Improved: Endpoint Scheduler configuration now includes all of the options from the local scheduler instance (actions after scan, ignoring exclusions…)
- Improved: It is possible to trigger “shutdown after scan” for the on-demand scan client task in ERA web console
- Improved: Ability to select security groups, for Web Control / Device Control configuration. Also, when values are saved, human readable name of the object, instead of SID is displayed (on Windows-based ERA installations only)
- Improved: Changed behavior of removing a mobile device from management, where it is possible to stop managing a task without having the mobile application installed to be able to remove it (it still does not report “success”, however it is able to delete the machine without reappearing)
- Fixed: An issue that made it impossible to install ESET Mobile Device Connector using MySQL ODBC driver version 5.1.5
- Fixed: An issue that made it impossible to upgrade Agent on OS X 10.10 using a component upgrade task
- Fixed: An issue that made it impossible to install ERA on Windows Server 2003, when a license key is added during installation
- Fixed: Inability to upgrade from EFSW 4.5 to EFSW 6.x using the ERA “software install task” because the upgrade will fail due to a necessary restart
- Fixed: When manually upgrading ESET Mobile Device Connector from version 6.1 to newer version on Windows, an error dialog is displayed
- Fixed: You cannot enroll the same device that has been previously enrolled and un-enrolled using the task "Stop managing / Uninstall ERA agent"
- Fixed: Other bug-fixes and optimizations
Version 6.4.29.0 (compared to 6.3.12.0 released on January 21, 2016)
- Added: Post installation wizard in the ERA Web Console for deploying the All-in-one package for ERA Agent, ESET product, license and policy
- Added: Support for "proxy fallback" communication, in case when configured proxy server is not reachable (for all ERA components)
- Added: Turkish and Greek localizations
- Changed: The ERA Virtual Appliance now contains a functional CentOS 7 operating system and has added the Webmin interface to perform many server
management options
- Changed: “Device enrollment” task removed from Client tasks
- Improved: Agent deployment process allows you to deploy ERA Agent and ESET Endpoint at the same time by creating All-in-one installer for the Agent and
Endpoints, or generating scripts for GPO/SCCM deployment (.ini files)
- Improved: License Management screen and license selection options with improved filtering and license identification for License Key, Offline File and
Security Admin license types
- Improved: Policies are now grouped by product with expanding/collapsing policy categories
- Improved: Mobile Device Enrollment no longer requires IMEI to whitelist devices and now there are two enrollment options, mass enrollment using email
and single device enrollment
- Improved: Redesigned "Import CSV" wizard for adding multiple mobile devices or computers
- Improved: You can now deselect individual selections after using the “select all” check box for all tables in the ERA Web Console
- Improved: Added the option to drag-and-drop entries in the ERA Web Console
- Improved: Updated the All-in-one installer Setup with improved resources (quick setup guide, Admin guide, videos), guidance (more tooltips) and
functionality (installers now display the estimated install time for components) for better user experience
- Improved: SMTP setting now allows a different recipient email from the sender email when sending the test email
- Improved: Added more sections and topics to Online Help
- Fixed: Known issue when Server and Proxy cannot be started in Linux failover cluster. Issue is caused by incorrect cluster scripts shipped with the
setup scripts. It can be worked around by manually replacing the cluster scripts with fixed versions (after install/upgrade). Even if the fixed cluster
scripts are used, ERA Server and Proxy are not protected with SELinux policies in Linux cluster. In addition there is a minor bug in the Agent SELinux
policy which makes impossible for the Agent to discover Server on the cluster nodes.
- Fixed: The wipe function doesn't work on iOS devices. As a workaround, use Client Task called Anti-Theft Actions and choose Enhanced factory reset
option in Settings. This will wipe an iOS device despite the fact there isn't an apple icon indicating it can be run on iOS devices.
- Fixed: There is a spelling mistake in License Manager section of ESET Remote Administrator Web Console, where word "Business" appended to each license
is misspelled as "Bussiness"
- Fixed: Other minor fixes and improvements
Version 6.3.12.0 (compared to 6.2.11.1 released on October 6, 2015)
- Added: Mobile Device Management for Apple iOS devices (ability to enroll iOS devices into ERA, configure policies, and execute Anti-Theft actions)
- Added: Support for ESET Virtualization Security for VMware vShield (new component, ESET Virtual Agent Host allows virtualization of agents for all VMs protected with agentless solution using VMware vShield Endpoint)
- Added: Support for SysLog export (ability to send to a SysLog server, which exports the logged Notifications area (for example, Scan Log, Virus Log, Firewall Log) from ESET Remote Administrator Server)
- Added: User Management (ability to synchronize users lists from Active Directory to use them in ERA reports and policies (Web control/Device control/iOS profiles))
- Added: Ability to search within a policy tree
- Added: Option to create new ESET Remote Administrator Certification Authority during Certificate creation
- Added: Option to install or upgrade standalone Apache HTTP Proxy is available in the all-in one installer
- Changed: Completely redesigned tasks and triggers section to allow the ability to observe granular tasks status and rerun tasks including failed tasks
- Changed: Licensing view now includes information about “subunits” (mailboxes, connections, users) and their use, and also displays license type
- Changed: Anti-Theft actions task has been improved and icons of supported platforms have been added to task details
- Improved: It is now possible to view SysInspector snapshots history and logs in the Client Details window and to view exported configurations as a list with the possibility to expand details for each export
- Improved: Redesigned mobile device enrollment process
- Improved: it is now possible to use a “does not contain” condition (negation) in dynamic group creation wizard
- Improved: Other minor usability improvements
- Improved: Dynamic groups for mobile devices are added by default
- Improved: Documentation improvements and changes
- Fixed: System is unresponsive or crashes with ERA Agent and ERA Server installed, due to issues caused by Microsoft WFP bug
- Fixed: “Threat Details” option is unavailable from some threat reports
- Fixed: Problems with ESET Remote Administrator agent waking up computers from sleep
- Fixed: Admin cannot remove password protection from policy without knowing the client password
- Fixed: Agent UUID is displayed in generated email for notification instead of the computer name
- Fixed: Unable to deploy ESET Remote Administrator for Mac OS X on OS X 10.11 El Capitan
- Fixed: Reported application crashes
- Fixed: Other minor bug fixes
Version 6.2.11.0 (compared to 6.1.33.0 released on May 20, 2015 )
- Added: Post-installation task wizard for deploying the ERA appliance
- Added: User login protection with two-factor authentication
- Added: Support for ESET Mail Security for Microsoft Exchange Server 6.2, ESET File Security for Microsoft Windows Server 6.2, ESET Endpoint Security 6.1 for OS X 6.1 and ESET Virtualization Security (in the form of new tasks, logs and configurations)
- Added: View ESET SysInspector Logs in ESET Remote Administrator Web Console
- Added: Option to migrate policies from ESET Remote Administrator version 5 and ability to change exported configuration into policy
- Added: Offline Mirror Tool to create stand-alone offline update mirror for ESET endpoint products
- Added: New server tasks to automatically remove non-connecting computers and to automatically rename computers using FQDN or Computer name
- Added: Option to deactivate licenses on computers using a Server Task
- Added: New dashboard section that shows versions of installed application and the status when applications are out-of-date (for example, when newer versions of applications are available)
- Improved: Threats options in the Web Console have been improved (for example, “Threat Details” have been added), and managing threats has been changed for improved user experience
- Improved: All-in-one installer has been improved, it now allows installations of SQL Express 2014 on newer systems, installation of another SQL Express instance, option to select Mobile Device Connector installation, and installation support on Microsoft Small Business Server and Domain Controllers
- Improved: All-in-one installer can be used for uninstallation of ESET Remote Administrator components
- Improved: ERA appliance deployment has been redesigned and post-deployment setup can now be performed using the Web Console
- Improved: Tasks now include trace-level information in new “trace message” column in the Executions tab of task details to provide troubleshooting information
- Improved: Ability to pin closed the left Web Console pane
- Improved: A refresh button has been added to applicable Web Console screens
- Improved: Several context menu options have been added to various Web Console screens
- Improved: Ability to filter computers based on workgroup memberships using the Dynamic group template expression
- Improved: Other usability and Web Console performance improvements
- Fixed: Issue when “Last connected time” shown for a mobile device does not show the actual connection time of the device, but only the last replication on the associated agent instance from ESET Mobile Device Connector
- Fixed: When you uninstall the ESET Remote Administrator Agent from version 5.x and 4.x ESET business products, the license seat will remain "used,” and it will not return the seat back to the pool (as it would for ESET Endpoint Antivirus and ESET Endpoint Security 6)
- Fixed: OVA Appliances for ESET Remote Administrator Proxy and ESET Mobile Device Connector was supported only on VMware vSphere
- Fixed: Computer name resolution does not work correctly in cases where the computer connects to ESET Remote Administrator Server for the first time and is behind a NAT or visible by ISP IP Address
- Fixed: It was not possible to uninstall password-protected ESET products using ESET Remote Administrator (password protection must be disabled first)
- Fixed: An incorrect IP address of a computer is sometimes shown in ESET Remote Administrator Web Console when the computer has multiple network adapters
- Fixed: Live Agent Installer on Windows XP 32-bit SP3 requested elevated privileges (displayed a pop-up message)
- Fixed: Proxy does not cache installer packages for the ESET Remote Administrator Agent on Windows and OS X, when push deployment is performed
- Fixed: You cannot correctly perform an upgrade of ESET Remote Administrator Agent on OS X (for example, Agent upgrade on OS X 10.9 via task will not work)
- Fixed: Various other bug fixes
Version 6.1.33.0 (compared to 6.1.28.0 released on February 25, 2015)
- Fixed: Problem with ERA Server crashing when the string ")" is entered in quick search in ESET Remote Administrator Web Console
- Fixed: Problem with High CPU usage by ESET Remote Administrator Agent when communicating with WMI host
- Fixed: Certificates do not support the use of special characters. You cannot start ESET Remote Administrator Server and Agent Service when Certificates include these characters
- Fixed: Caching of updates using transparent web proxy does not work correctly when you configure the update server to "autoselect.” Every ESET endpoint product installation can be updated from a different server, which makes the caching function ineffective
- Fixed: Issues with inaccurate Microsoft Windows update statuses for computers in ERA Web Console
- Fixed: Issues with ESET Remote Administrator Agent module updates failing ("recent update attempts failed" error message)
- Fixed: Server crashes during repository synchronization after retrieving URL redirection http response codes
- Fixed: Issue where it was not possible to connect ESET Remote Administrator server to non-English instances of Microsoft SQL Server
- Fixed: Apache HTTP Proxy (or any standard web proxy with cache) issue where updates were not cached correctly
- Fixed: ESET Remote Administrator Agent / Server service doesn’t start when the certificate contains the character "\"
- Fixed: Issue where ESET Remote Administrator Agent installation fails when certificate name contains the character "*"
- Fixed: Issue where ESET Endpoint Security was not reporting newly discovered threat events to ESET Remote Administrator server via ERA Agent
- Fixed: Issue where it is not possible to install ESET Remote Administrator agent using agent live installer when installation packages are downloaded via http proxy
- Fixed: Localization issues
- Changed: When deploying ESET Remote Administrator Agent in the ‘Computers’ tab, the user will be presented with a dialog where they can choose from four deployment methods: Software management tool, Agent Live Installer, push installation, or local installation
- Changed: "Worst functionality problem" column in ESET Remote Administrator "Computers" tab is now hidden by default. Tooltip recommends that users drill down to computer details to observe reported problems (for cases where customers were trying to resolve symptoms, rather than the root cause of an issue)
- Improved: It will be possible to upgrade from versions 6.1.21.0 (December release) and 6.1.28.0 to version 6.1.33.0 using the ESET Remote Administrator Component upgrade task (please refer to the corresponding KB article for details)
Version 6.1.28.0 (compared to 6.1.21.0 released on December 11,2014 in North America)
- Added: Localizations (DEU,ESN,ESL,FRA,FRC,HRV,ITA,PLK,PTB,SKY,CSY,RUS,ARE,KOR,JPN,CHS,CHT)
- Added: Support for MySQL ODBC 5.3 Unicode Driver
- Improved: Server assisted installation process
- Improved: Multiple changes in Policy editor – the Counter that displays the number of applied settings in policy editor is displayed also in the policy menu structure where major functionality sections are displayed (located on the
left side of the policy editing window); only applied options are displayed in “settings tab”; simplified application of policy flags
- Improved: Enhanced ERA appliance deployment process and capability to deploy ERA Server (only) appliance to multiple types of hypervisors
- Improved: Performance improvements and optimizations
- Improved: You can disable Windows Security Center monitoring of Antivirus and Firewall, and System Updates settings
- Fixed: Issues with update/installer files caching via Apache HTTP Proxy
- Fixed: Performance issues with Mobile Device Connector – “Mobile Device Connector gradually starts consuming too much CPU and becomes unresponsive”
Show older
Hide older