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The Voice of the Customer has spoken: ESET is a Customers’ Choice for Endpoint Protection according to Gartner® Peer Insights™

Created: 2026-01-29 04:39:36

BRATISLAVA — January 27, 2026 —ESET, a global leader in cybersecurity, is proud to announce that it has been recognized as a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer report1 for Endpoint Protection Platforms. Out of 18 evaluated vendors, ESET is among only five to earn this distinction, based on its strong performance in both User Interest and Adoption (xaxis) and Overall Experience (yaxis).

According to the report, 99% of Gartner Peer Insights reviews received for ESET indicated either a 5-star (78%) or 4-star (21%) rating. Overall, our customers have given us a rating of 4.8 out of 5, with 96% stating they would recommend our product. ESET’s Support Experience received particularly high praise, earning 4.8 out of 5, with customers also commending the company’s Product Capabilities, Sales Experience, and Deployment Experience 

“Being recognized as a Customers’ Choice by Gartner Peer Insights is highly important to us because it comes directly from organizations and IT professionals who rely on our technologies every day,” said Zuzana Legáthová, Director of Market Intelligence and Analyst Relations at ESET. “Our customers’ trust is at the core of everything we do. Their feedback validates our commitment to delivering a PreventionFirst, AIdriven cybersecurity platform that not only strengthens security posture but also drives measurable business impact, helping organizations operate with confidence and resilience in an increasingly complex threat landscape.”

The “Voice of the Customer” report aggregates peer reviews and ratings over an 18-month period ending 30 November 2025, offering valuable insights into customer experiences with leading cybersecurity vendors. ESET´s recognition is based on reviews from 134 verified end-user professionals, and we believe it reflects their direct experience operating the ESET PROTECT Platform.

ESET PROTECT is a comprehensive cybersecurity platform designed to meet the evolving needs of modern organizations. It´s our cloud-first XDR cybersecurity solution that combines AI-native next-gen prevention, detection, and proactive threat hunting to keep businesses secure. Built on decades of expertise and continuous innovation, it delivers a Prevention-First approach to security, integrating advanced technologies and security services into a single, scalable solution.

Discover more about ESET PROTECT Platform. For more information about ESET’s awards and recognized excellence, click here.

GARTNER is a registered trademark and service mark of Gartner, Inc., and/or its affiliates in the U.S. and internationally, and PEER INSIGHTS is a registered trademark of Gartner, Inc., and/or its affiliates and are used herein with permission. All rights reserved. Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. 

1Gartner, Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, January 2026 


About ESET
ESET develops software solutions that deliver instant, comprehensive protection against evolving computer security threats. ESET pioneered and continues to lead the industry in proactive threat detection. ESET NOD32 Antivirus, its flagship product, consistently achieves the highest accolades in all types of comparative testing and is the foundational product that builds out the ESET product line to include ESET Smart Security. ESET Smart Security is an integrated antivirus, antispyware, antispam and personal firewall solution that combines accuracy, speed and an extremely small system footprint to create the most effective security solution in the industry. Both products have an extremely efficient code base that eliminates the unnecessary large size found in some solutions. This means faster scanning that doesn’t slow down computers or networks. Sold in more than 160 countries, ESET has worldwide production headquarters in Bratislava, SK and worldwide distribution headquarters in San Diego, U.S. ESET also has offices in Bristol, U.K.; Buenos Aires, AR; Prague, CZ; and is globally represented by an extensive partner network. For more information, visit our local office at https://eset.version-2.sg.

About Version 2 Limited
Version 2 Limited is one of the most dynamic IT companies in Asia. The Company develops and distributes IT products for Internet and IP-based networks, including communication systems, Internet software, security, network, and media products. Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 Limited offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which includes Global 1000 enterprises, regional listed companies, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities. For more information, please visit https://www.version-2.com.sg/ or call (65) 6296-4268.

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ESET has over 25 years' experience of helping people to Enjoy Safer Technology. Our software is light on hardware, but hard on malware.

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