Security Services

Prevent. React. Foresee.

Combining the skills of our world-class IT security research teams, and the cutting-edge technology of ESET IT security products that act preventively, proactively and reactively.

Expertise

The world’s best professional support – backed by ESET’s teams of renowned researchers, operating across the globe – is available 24/7/365 to address your IT security needs and issues.

Faster response

When you’re under pressure, standard product support sometimes isn’t enough. Exchange your place in the ‘ticket queue’ for a guaranteed response time.

Complexity managed

You know that the solutions you need to protect your entire Enterprise can be very complex. With ESET experts on hand, resolving issues becomes a manageable task.

Business continuity

ESET products are designed to be intuitive and come with comprehensive documentation. Still, having ESET expertise on hand reduces the risks of any downtime or gaps in vital operations.

Resources allocated

If your skilled IT personnel are already committed to core-business tasks, with our MDR solutions you can call on ESET’s to help manage your security.

Reduced risk

Complex security risks, and the time and resources spent resolving them, can threaten an organization's survival. With guaranteed IT security support from ESET, your operations are protected.

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Airtight multilayered security with expert support

ESET's MDR service (Detection and Response Ultimate) represents the most densely multilayered and effective cybersecurity approach in the world. ESET has 30 years of experience and enjoys consistent recognition from leading industry analysts.

The MDR service takes ESET's cutting-edge technology and augments it with hands-on expertise, delivered 24/7/365, ensuring antimalware technology and strategy are perfectly aligned.

With full XDR capabilities thanks to ESET Inspect, the XDR-enabling component, this is the optimal approach to securing your enterprise.

Protected by ESET digital security, your business can fully benefit from the progress that new technologies enable.

Worried about ransomware, zero-day or email attacks? ESET has an approach that will protect your organization and provide as much support as your security team needs.

ESET’s Security Service (Detection and Response Essential) works together with your ESET endpoint security products to deliver a complete security solution that acts preventively, reactively, and proactively. It reinforces your IT security team with on-call support from ESET experts, who are ready to help if any serious security issues arise. This service covers everything from basic malware investigation to incident investigation and response, to digital forensics.

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Compare ESET's detection and response services

			Recommend
	ESET DETECTION AND RESPONSE ESSENTIAL	ESET DETECTION AND RESPONSE ADVANCED	ESET DETECTION AND RESPONSE ULTIMATE
Malware: missing detection
Malware: cleaning problem
Malware: ransomware infection
False positive
General: Suspicious behavior investigation
Basic file analysis
Detail file analysis
Digital forensic
Digital forensic incident response assistance
Support – rules	-
Support – exclusions	-
ESET Inspect related questions	-
Initial Optimization	-
Threat Hunting (on-demand)	-
Threat Monitoring (on-demand)	-	-
Threat Hunting (proactive)	-	-
Deployment & Upgrade (proactive)	-	-
	Security services Contact sales

Committed to the highest industry standards

ESET is a 'Major Player' in modern endpoint security

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ESET was awarded in multiple independent tests

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ESET is a ‘Top Player’ in endpoint security

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ESET PROTECT Advanced is a leader in Endpoint Protection Suites on G2

ESET is appreciated by customers worldwide

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ESET is among 'Established Vendors' in endpoint protection

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What customers appreciate

"We were most impressed with the support and assistance we received. In addition to being a great product, the excellent care and support we got was what really led us to move all of Primoris’ systems to ESET as a whole."

Joshua Collins,
Data Center Operations Manager; Primoris Services Corporation, USA; 4.000+ seats
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"I love how it is designed with advanced machine learning and behavior learning technology that learns from the previous attacks and whenever the system is attacked from the same source, it is detected and removed before penetrating my system. All kinds of viruses, malicious activities and different online threats are completely identified and then removed from my system very efficiently."

Sarah C., G2 review

"The ESET Inspect ensures protections against malicious activity, threats from no file viruses and let the security teams to detect APTs. All of this is achieved through algorithms of machine learning and behavioral learning or through the endpoint low level system data collected. This software is capable enough to perform root cause and forensic analysis, threat hunt, and configure attack indicators."

Herry K., G2 review

"The biggest thing that stands out is its strong technical advantage over other products in the marketplace. ESET offers us reliable security, meaning that I can work on any project at any time knowing our computers are protected 100%."

Fiona Garland, Business Analyst, Mercury Engineering, Construction, Materials and Natural Resources
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"I would definitely recommend ESET to other companies based on performance but also the support too, which is great. I think the manageability is the best you can get."

Mark Kaiser, IT Specialist, Unigarant, Finance & Insurance
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Resources and related documents

Security overview

Download a full overview of the ESET Detection and Response Essential.

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Threat Research

Recognized research & discoveries serving cybersecurity.

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Case study

What do our customers appreciate about ESET Inspect? Download the customer story relevant to the public sector.

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